Peers and managers shared how it felt working with me.
Hello, I’m Ya Ching.
Lead Product & IoT Designer crafting end-to-end experiences where hardware meets software—turning complex problems into simple, reliable solutions with measurable business impact.
From Taiwan, based in Singapore
Experience
Grab, Singapore
Grab, Singapore
Qihoo 360, Taiwan
Acadine Technologies, Taiwan
Gogolook (Whoscall), Taiwan
ASUS (Asus Design Center), Taiwan
Acer (RD Center, PC BU), Taiwan
Recommendations
I feel the same way, too!
I’m grateful to collaborate with them, and I’ve learned and grown a lot along the way.
Nicole. JIAQI NIE
Design @ GIC
“I worked with Yaching on Grab’s real time communication platform. She’s incredibly detail oriented with strong systems thinking, and her visual design work is always excellent. But honestly, what stood out most was just how easy and enjoyable she was to collaborate with, reliable, thoughtful, and someone who makes the team better. Any team would be lucky to have her. Would work with her again in a heartbeat!”
FangChun Hsieh
Design Expert / Senior Manager
“Ya Ching is an outstanding User Experience Designer with a rare blend of aesthetic sensibility and logical thinking. I had the privilege of working with her from 2013 to 2015 and can attest to her key strengths:
1. Strong Aesthetic Sense: She possesses excellent international taste, transforming resources into outstanding, forward-thinking designs (e.g., the ZenUI launcher).
2. Team-First Ethic: She is proactive and reliable, often taking on extra responsibilities to ensure timely project launches and bringing positive energy to the team.
3. Excellent Communication: She effectively bridges the gap between design and engineering, facilitating smooth, collaborative goal achievement.
4. Professional Development: Since her departure, she has evolved into a full-stack product designer, leveraging strong interaction design logic and deep product understanding.
Ya Ching is a highly recommended and capable designer whom I would gladly work with again.”
Patrick Ngo
Staff Software Engineer • iOS
“Ya Ching worked closely with our mobile team across a variety of projects. She is a one-stop stop for everything design related. She can take the lead on everything from research to prototyping to wireframes to high fidelity, etc. She’s a great problem solver and always collaborating with engineers and product managers in order to reach the best product while not sacrificing on the experience. She is a blast to work with and an invaluable asset to any team.”
John Royce Kanapran
UX Writer | Marketing Copywriter
“Ya Ching is an amazing product designer. When I was working with her on Grab’s Internet of Things projects, her deeply thought-out design solutions and her sheer drive to see every project through to completion have always stood out to me.
As my teammate, she has constantly inspired me to do even better, to go further than just good enough. To top it all off, her jovial personality makes collaborating with her all the more pleasant. I’ve no doubt that Ya Ching will shine wherever she is and excel in every task she oversees.”
Siow Jun
Designer & Art Director specialising in illustration
“I had the opportunity to work closely with Ya Ching at Grab, and she is someone I deeply respect as a Lead Product Designer. She combines strong product thinking with genuine user empathy, consistently focusing on how design decisions create real value. She’s a thoughtful collaborator who takes the time to align teams around the bigger picture, and she listens with humility and openness. I also greatly admire her commitment to continuous learning and her adaptability, having contributed effectively across multiple product teams. She would be a strong addition to any design-led organisation.”
Mike Tsai
Sr. Design Manager, UX Director
“I first came to know Ya Ching during her time at the AUSU Design Center, where she showed strong potential as a junior designer with a solid foundation and a proactive learning attitude. Recognizing her capabilities and growth potential, I later had the privilege of hiring her as a Senior UI Designer when I served as Head of Design at Acadine Technology. During her time at Acadine, Ya Ching consistently demonstrated the ability to translate complex requirements into polished, high-quality design outcomes. Most impressively, she showed strong ownership and a clear commitment to continuous improvement. I have full confidence in Ya Ching’s abilities and professionalism, and I believe she would be a valuable asset to any team, from product design to leadership roles.”
Scott Wu
Sr. UX Manager
“Ya Ching is one of the most talented designers I’ve ever met. She is extremely accountable and consistently delivers strong outcomes with more than 100% commitment. What impressed me most is that she always thinks a few steps ahead and often brings design solutions beyond what I originally expected.
If you’re looking for a designer to join your team, Ya Ching is definitely someone you can count on. She is a true team saver, with a mature UX skill set that covers both hard skills and soft skills, and she’s fully ready to craft meaningful, well-thought-out products.”
Siyi Wu
Sr. Interaction Designer at Xiaomi
“It is my great pleasure to recommend Ya Ching. We worked together at Grab, where I served as an IoT designer and had the opportunity to collaborate closely with her on several complex hardware-software integration projects. Ya Ching is a highly skilled lead product designer. What I admire most is her extremely rigorous approach to work. Behind every design decision lies solid user research, scenario analysis, and data reasoning, making her design proposals exceptionally robust and well-founded. This provided a reliable foundation for smooth project execution and development. Working with her deepened my understanding of professional design. What is even more valuable is that she is not only a reliable pillar for projects but also an excellent role model for the entire team. She is willing to share her professional insights and methodologies, subtly elevating the design thinking and rigor of the whole team. I wholeheartedly recommend Ya Ching. She uniquely combines profound expertise, a meticulous work ethic, and a positive influence on her team. Any team dedicated to building outstanding products would greatly benefit from her involvement. I wish her continued success on her professional journey!”
Nico Novito
Sr. Content Designer
“I’ve worked together with Ya Ching for Grab’s IoT projects (such as GrabFood Locker and Cloud Printer)—and I’m constantly in awe of her drive for excellence, attention to details, and tenacity to gain alignment among stakeholders. She truly embodies the definition of a multidisciplinary designer, singlehandedly working end to end not only on the digital product design but also the industrial hardware design on top of carrying out the supporting research.
Ya Ching is also highly collaborative and maintains good rapport with every stakeholder, including me as the UX writer and content designer in the project. I really appreciate how she is always very open and receptive to my and others’ feedback, leveraging them to further strengthen her design. This speaks to her ability to manage her stakeholders well and make sure that we are shipping the best product possible. Anyone who has Ya Ching as a team member would find her truly indispensable.”
Yaoshen Liu
Platform Operations at Grab
“I had the pleasure of working closely with Ya Ching on the Lost & Found self-serve deposit box project at Grab@Tampines Service Center. We crafted a strategic and forward-thinking plan to revamp the user flow for our transport-partners’ Lost & Found item drop-offs, aiming for a Q1 2026 launch with potential for expansion both island-wide and globally. Our interim solution has already successfully reduced frontline transaction volumes by 7%, with the final product targeting a 30% reduction. Ya Ching has been instrumental in this success, consistently showcasing a proactive mindset, exceptional forward-thinking skills, meticulous attention to detail, and outstanding technical expertise in redesigning the user interface. These qualities have been pivotal in the upcoming timely launch of our customized prototype. Thank you, Ya Ching, for your invaluable contributions—I eagerly anticipate our continued collaboration.”
Shirley Yang
Lead Product Designer
“I truly enjoyed working with her during her time as a Lead Product Designer in the Geo team. She is someone you can always rely on—thoughtful, responsible, and deeply committed to doing the right thing for both users and the product. Her contributions to Map Your City (map crowdsourcing related ) and Geo IoT (especially Food Locker) were especially meaningful. She took strong ownership of these projects, caring not only about how things looked, but also about how they worked in the real world. She consistently led the product directions, paid close attention to details, and worked closely with partners across functions to make sure the design truly delivered value. Beyond her skills, what stood out most was her attitude. She approaches geo and other product design with patience, humility, and a genuine sense of responsibility. Working with her always felt calm, constructive, and inspiring. Any team would be very lucky to have her as a design leader, and I sincerely hope to work with her again in the future.”
Ellen Chen
Lead Product Designer
“I have had the pleasure of working closely with Yaching over the past 3 years and can confidently recommend her for her outstanding growth and professionalism. This year, she successfully transitioned from software design into the IoT design domain—an area with significantly higher complexity—and demonstrated an exceptional ability to learn and adapt quickly. She consistently embraces new challenges with a positive mindset and delivers high-quality design outcomes. Her work reflects strong attention to detail and a deep understanding of both user needs and system constraints. Her UI designs are not only visually refined, but also highly usable, striking a rare balance between aesthetics and practicality. Equally important, she is calm, friendly, and highly collaborative. She actively contributes to cross-functional projects and is a reliable partner to work with. She truly embodies the qualities of an excellent Lead UX Designer and would be a strong asset to any team.”
Kent Wu
HW Head of GrabWheels
“I am honored to recommend Ya Ching, one of the most talented designers I have ever worked with. Ya Ching has demonstrated exceptional talent in the field of design, and her work spans a wide range of applications, including outstanding performance in industrial design for hardware products. She possesses not only profound professional knowledge but also the ability to perfectly combine innovative concepts with practicality, creating products that are both aesthetically pleasing and highly functional. Working with Ya Ching has given me a deep appreciation for her passion for design and her attention to detail, and I believe her design capabilities will bring immense value to any project.”





